My first experience was three months ago. I was afraid that I would get no results like laser. After only two sessions I saw a big reduction and this is why I decided to continue. The staff is amazing and like family. I feel comfortable and everyone is so friendly. The method is a little painful but it is bearable and it ends soon. I read the review that they are painful and there is redness. My skin is very sensitive but I only experienced a little redness that goes away after a few minutes. You need to use the recommend post care cream.