Welcome to www.furlesspermanent.com. Furless Permanent and team provides services and products, subject to the notices, terms and conditions set out below. By accessing, browsing, or shopping on this website, you agree to all the terms and conditions in this agreement. Please read them carefully.

TERMS & CONDITIONS 

“United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.

‘’Visa or MasterCard debit and credit cards in AED will be accepted for payment’’

‘’We will not trade with or provide any services to OFAC (Office of Foreign Assets Control) and sanctioned countries in accordance with the law of UAE’’

‘’Customer using the website who are Minor/under the age of 18 shall not register as a User of the website and shall not transact on or use the website’’

‘’Cardholder must retain a copy of transaction records and Merchant policies and rules’’

‘’User is responsible for maintaining the confidentiality of his account’’

PRIVACY POLICY

‘‘All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties’’

‘’www.furlesspermanent.com will not pass any debit/credit card details to third parties’’

‘’www.furlesspermanent.com takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, (www.furlesspermanent.com) cannot guarantee the security of any information that is disclosed online’’

‘’The www.furlesspermanent.com is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.’’

“The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted”.

PAYMENT CONFIRMATION 

A confirmation of purchase will be received on the e-mail registered with the details of the services and/or goods purchased immediately after purchasing. 

DELIVERY/SHIPPING POLICY

Goods must be collected by client from your booked Furless branch within one month of purchase. Services must be received at any of the Furless branches with a prior confirmed appointment.  

 

CANCELLATION POLICY

There is a NO cancellation policy

RETURN & REFUND POLICY

There is a NO refund policy. 

NO LIABILITY

Subject to applicable law, in no event shall Furless Permanent or its officers, directors or employees (A) be liable to the user with respect to use of the sites, the content or the materials contained in or accessed through the site (including without limitation any damages caused by or resulting from reliance by a user on any information obtained from VR Beauty Consulting), or any damages that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission or any failure of performance, whether or not resulting from acts of God, communications failures, theft, destruction, or unauthorized access to Furless Permanent’s records, programs or services; and (B) be liable to the user for any indirect, special, incidental, consequential, punitive or exemplary damages, including, without limitation, damages for loss of goodwill, lost profits, loss, theft or corruption of user information, or the inability to use the site or any of their features. The user’s sole remedy is to cease use of the sites.

INTELLECTUAL PROPERTY

The intellectual property rights in all software and content made available to you on or through this website remains the property of Furless Permanent or its licensors. You may store, print, and display content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website nor may you use any such content in connection with any other business, commercial enterprise or third party. You shall be liable to Furless Permanent for any claim, loss or damage arising directly or indirectly as a result or in consequence of your breach of these terms.

PRICING AND PAYMENT TERMS

The price of Furless Permanent services and goods are as quoted on the site. As per the Federal Law, all prices are inclusive of 5% VAT, which will be automatically added to the total amount due when you view the items in your shopping basket.

Prices are fixed and non-negotiable. They are also non-refundable, non-transferrable and subject to change without prior notice. Sufficient information about the experience and risks are online on our website.  

Payments for all orders must be made by credit or debit card on the checkout page. We accept payment by most major credit and debit cards.

You should be aware that online payment transactions are subject to validation checks by your card issuer and we are not responsible if your card issuer declines to authorize payment for any reason. Please note, it is possible that your card issuer may charge you an online handling fee or processing fee. We are not responsible for this.

A confirmation of purchase will be received on the e-mail registered with the details of the services and/or goods purchased immediately after purchasing. 

Balances have 6 months validity from the purchase date.

Goods must be collected by client from your booked Furless branch within one month of purchase. Services must be received at any of the Furless branches with a prior confirmed appointment.  

Any promotional prices and discounts are not fixed and can be made unavailable for further purchase without prior notice

BOOKING POLICY

Emirates ID or Government ID must be presented and copied for internal purposes before receiving treatment. Refusing to this will result in refusal of treatment. 

Clients under the age of 21 must attend the consultation with a parent or legal guardian and both shall present a valid government ID

A first-time consultation must take place before receiving treatment, even if you have done electrolysis before.

If you cancel or re-schedule your appointment at least 48 hours before your appointment, you will not be charged.

If you cancel or re-schedule your appointment within 48 hours of your appointment, you will be charged 50% of the duration of your appointment.

Late-show: If you arrive late to your appointment, you will be charged for the full amount of your booking. If there are no bookings right after you finish your appointment, and we are still during normal opening hours, we will aim to make up for the late time. Should there be another booking after you, we cannot make up for late shows.

No-show: You will be charged for the total amount of time booked.

In order to book treatments that are 1 hour or longer, payment must be done in advance if there is no credit in your account.

There is a minimum charge of 15 minutes per visit. Charges are in 15-minutes increments. 

Charges start at the scheduled time, not when the treatment starts.

What is chargeable time?

Treatment preparation

Procedure

Post treatment

Any additional time using the room (phone calls, toilet breaks, etc)

Per Therapist

 

DISPUTE RESOLUTION

You agree that all matters relating to your access to or use of the site, including all disputes, will be governed by and construed in accordance with the Laws of Dubai, United Arab Emirates, under the rules of the DIFC-LCIA. Any claim by you must be brought within six (6) months after the cause of action arises, or such claim or cause of action is barred. In the event of any controversy or dispute between Furless Permanent and you arising out of or in connection with your use of the site, the parties shall attempt, promptly and in good faith, to resolve any such dispute. If we are unable to resolve any such dispute within a reasonable time (not to exceed thirty (30) days), then either party may submit such controversy or dispute to mediation. If the dispute cannot be resolved through mediation, then the parties shall be free to pursue any right or remedy available to them under applicable law.