How to make your clients love you

AED 850.00

For all staff members to increase customer service skills and give tips on how to make your customers love you and your business.  

With 5 videos of the customer journey (First visit/welcome, inquiries, appointment making procedures, post treatment – coaching and prescription, post treatment retail and departures).

Description

For all staff members to increase customer service skills and give tips on how to make your customers love you and your business.  

With 5 videos of the customer journey (First visit/welcome, inquiries, appointment making procedures, post treatment – coaching and prescription, post treatment retail and departures).

Includes : 

  • The customer journey
  • Treatment WOW opportunities
  • Post treatment – coaching and prescription
  • Post treatment – Retail and departures
  • Creating a culture 
  • Customer types
  • Gathering feedback
  • Customer complaints 
  • developing skills